How We Keep Improving Quality.
Quality improvement is an ongoing process that happens gradually over time. We support you with training and coaching to help improve your program in ways that nurture the healthy development of children in your care. We’ll be by your side during this learning process and help make adjustments along the way.
To measure progress in quality improvement, each program participating in Quality First is assessed and given a Quality First Star Rating, ranging from 1 to 5 stars. Each participant’s journey toward improving quality starts at one of our three levels of support. These three levels help match programs to their individualized support system needed to achieve the highest quality of care.
Programs at this level are earlier in their quality improvement journey. These 1- and 2-star rated programs receive the most support. Learn about the assistance and benefits available to these programs below.
At this level, programs provide quality care but still have room to grow. Learn about the assistance and benefits available to these programs below.
At this level, programs seek to maintain the high-quality care they provide. These 4- and 5-star programs require the lowest level of support. Participants at this level also include programs with existing internal quality supports and Head Start programs.